Refund & Return Policy – Woof Word Pet

At Woof Word Pet, we strive to ensure customer satisfaction with every purchase.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible:

• Item must be unused and in original condition
• Item must be in original packaging
• Proof of issue (photo/video) may be required

Refunds

Once your request is approved:

• Refunds are issued to the original payment method
• Processing time depends on your payment provider

Damaged or Defective Items

If your product arrives damaged or defective:

• We offer a replacement or refund at no cost
• Contact us with photo/video evidence

Non-Refundable Situations

We do not accept returns for:

• Misuse or improper handling
• Normal wear and tear
• Minor color differences
• Shipping delays outside our control

Contact

Email: support@woofwordpet.com

We will respond as quickly as possible.